Los Angeles, CA

We’re ready to help!

Phone: 1 (855) 571-0420
Email: support@kushfly.com

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Frequently Asked Questions

Please read our FAQ’s before sending us a message.

What are the delivery charges for orders from the Online Shop?

Certain orders will have a delivery charge applied – this is due to the fact that your residence may be out of our direct delivery zone. We apply the teeny tiny fee to help cover our drivers commute out to where you live and back to the office.

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Which payment methods are accepted?

We accept cash or credit for all orders – please be sure to have exact change if you’re paying cash. If you’ll need change, be sure to put a special note on the order or tell one of our dispatchers that you’ll need change when your driver arrives – that way we can guarantee the driver will have enough change on them to complete the transaction.

How long will my delivery take?

Depending on where you’re located, and how terrible Los Angeles traffic is, will determine how long your delivery will take. We try to make all deliveries under an hour but as we all know, sometimes the traffic makes that impossible. You’ll receive a text after placing your order with a tracking app that shows your driver’s ETA and route – so you can get a clear idea of how long it’ll take for your medication to arrive.

Is my data protected?

Absolutely – we proudly ensure that all your information is protected under the strictest of lock and key – no one outside our collective will ever try contacting you for any reason unless it concerns your order at KushFly. Additionally, we do not save any credit card information – that way no one can steal your hard earned cash.

What exactly happens after I submit my order?

– You will be notified via email which will show the details of your order
– You will be contacted via text with a tracking app that shows your driver’s ETA and route
– Your driver will arrive within the estimated time of arrival, at which point, you can sit back, relax, and medicate in peace

Will I receive an invoice for my order?

Yes! Once your order is submitted, you’ll receive an email with an invoice attached that details everything you ordered and how much you spent.