Contrary to popular belief, there’s more to being a budtender than grabbing some weed and putting it in a jar for the customer. To be a great budtender, a person has to have key qualities and a combination of cannabis knowledge, customer service skills, and an overall pleasant demeanor. In this article, we’ll outline the key qualities that make a great budtender.
- Cannabis knowledge
This may be the most obvious quality that a person must have to be a budtender. Budtenders get tons of questions from customers regarding strains and what kind of effects they deliver. Basic knowledge of cannabis is a good start, but to be a great budtender, you have to go above and beyond. Having additional knowledge about how the strain was grown, THC%, etc, is what really separates the good from the great.
2. Customer service
Similar to being a bartender, working as a budtender means you’re interacting with customers all day, everyday. This means that you have to have excellent customer service skills and a passion for really helping people. If you always have a smile on your face and a greta attitude, it’s going to leave people wanting to come back to your shop.
For online stores such as Kushfly, having great customer service skills on the phone is also essential! We make sure our friendly budtenders/customer service representatives are trained, friendly, and knowledgable, and we are known for having some of the best customer service in the cannabis industry!
3. Personal Hygiene
Similar to working in a restaurant, working in a dispensary requires you to practice good hygiene. Wearing gloves when handling products is essential. If you have long hair, keep it tied back in a ponytail as to avoid any hair falling. This may sound obvious, but showering regularly and keeping yourself looking groomed and fresh is also a great way to win over customers!
4. Interest In Cannabis
Being a budtender is one of the coolest jobs that cannabis lovers can have! Why work as a budtender if you’re not interested in the product? Having a passion for cannabis is essential when becoming a great budtender. If you don’t have any interest in what you’re trying to sell, the customer immediately picks up on that energy and you’ll most likely loose a sale. Customers love talking about weed with other people who also love weed! So, if you don’t love weed, find another job!